I bought a nice new machine from Dell a few weeks ago. As far as I can tell from the tracking systems, it shipped from Hayward, California, which is about 10 miles from my work. According to the tracking, it was handed off from a package company to USPS almost two weeks ago; a week ago they came by my office on SATURDAY and left a notice. (Why Saturday when delivering to a business?) Then they came by on Monday and delivered it. Except I don't have it, and I never saw the notice. Called the post office, and according to their tracking system, after the successful delivery another notice was left.
Called them yesterday; got a callback yesterday and waiting for another one today.